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Built for E-commerce Stores

E-commerce Stores

Product questions, order inquiries, delivery info, and returns.

24/7product Q&A coverage
AI
E-commerce Stores Agent
online · replies instantly
Why e-commerce stores need this

The bottlenecks we see over and over

The same handful of problems, in almost every business we talk to.

01

"Where is my order?" floods every channel

The single most common message in e-commerce, and every unanswered one chips away at trust.

02

Stock questions cost sales in real time

A shopper who can't get a quick answer on size or colour closes the tab and buys somewhere else.

03

Returns create friction

Unclear return policies drive support tickets and refund disputes.

What the agent handles
  • Stock & size availability
  • Order & delivery tracking questions
  • Returns & exchange policy
  • Product recommendations
Still skeptical?

Scroll to watch it reply

Real messages e-commerce stores get every day — answered live.

01 · Live example

Where is my order?

Watch the reply, live →

02 · Order tracking

My order #4521 hasn't arrived

Watch the reply, live →

03 · Size question

Does this run true to size?

Watch the reply, live →

Live exampleinstant reply
Where is my order?
AI reply
Happy to check — could you share your order number? I'll pull up the latest status for you.
Questions people ask

E-commerce Stores, answered

The things most businesses want to know before saying yes.

Yes, when connected to your order system it reads real status — not a generic "we'll get back to you."

It explains your policy and starts the process, then hands off anything that needs manual approval.

That can be added as a workflow — the agent answers the question that was stopping the purchase in the first place.

Yes, wherever your customers already message you.

Keep exploring

Every other industry

Don't see the exact fit? Most playbooks mix and match easily.

Turn customer conversations and workflows into AI-powered responses.

Launch a trained AI agent tailored to your operations — respond faster, capture more leads, and hand off to your team smarter.

AI
iRespond Agent
online · ask me anything
AI reply
Hi — I'm the iRespond agent. Ask me anything about our AI agents, pricing, or how setup works.
E-commerce Stores · iRespond