Pricing that scales with your conversations
Start small and grow as your conversation and workflow volume grows. Every plan includes human handoff, logging, and a live usage dashboard, plus a one-time setup fee scaled to your agent — no lock-in.
Starter
+ one-time setup fee
Small businesses testing AI support
- Up to 1,500 AI replies / month
- Human handoff included
- Conversation & usage logging
- Extra usage: $15–$25 per extra 1,000 replies
Growth
+ one-time setup fee
Active businesses with daily conversation volume
- Up to 3,000 AI replies / month
- Human handoff included
- Conversation & usage logging
- Extra usage: $15–$25 per extra 1,000 replies
Business
+ one-time setup fee
Businesses with heavier support needs
- Up to 7,500 AI replies / month
- Human handoff included
- Conversation & usage logging
- Extra usage: $15–$25 per extra 1,000 replies
Enterprise
Tailored rate — let's talk
High-volume teams that need tailored rates
- Custom allowance
- Human handoff included
- Conversation & usage logging
- Extra usage: Custom based on volume
Prices in USD, billed monthly. Every plan has a one-time setup fee scaled to the size and complexity of your AI agent. Extra usage billed per additional 1,000 replies. Need something custom? Let's talk.
How usage-based pricing works
Three rules, no surprises on the invoice.
You get a monthly allowance
Each plan includes a set number of AI replies — 1,500 to 7,500+ — reset every month.
Extra usage is simple
Go over? You're billed a flat rate per additional 1,000 replies. No tiers, no surprises.
Always visible
Your live usage sits in the client dashboard, so you're never guessing where you stand.
One recovered customer often pays for the month
A single missed inquiry can be a lost sale, a no-show, or a customer who booked with someone faster. iRespond makes sure the right request gets answered or routed — every time.
Compare every plan
Every plan includes the essentials — the difference is scale.
| Feature | Starter | Growth Popular | Business | Enterprise |
|---|---|---|---|---|
| Monthly price | $99 | $250 | $400 | Custom |
| One-time setup fee | Scaled to agent | Scaled to agent | Scaled to agent | Scaled to agent |
| Included AI replies | 1,500 | 3,000 | 7,500 | Custom |
| Extra usage | $15–25 / 1k | $15–25 / 1k | $15–25 / 1k | Custom |
| Human handoff | ||||
| Conversation logging | ||||
| Usage dashboard | ||||
| Dashboard screens | Dashboard, Conversations, Customers, Insights | ＋ Bookings, Leads, Products, Orders, Menu | ＋ Team access | Everything, plus screens built for you |
| Reminders & add-ons | — | |||
| Team logins | — | — | ||
| Priority setup | — | |||
| Custom workflows | — | — | ||
| Dedicated support | — | — |
Your account only shows the screens your industry uses — a shop never sees Bookings, a clinic never sees a Menu. Your plan sets what is available; your industry decides what appears.
Answers before you ask
Still unsure? Here's what most people ask first.
Most businesses go live in days. We connect your channels, train the agent on your information, and turn on automated replies with human handoff.
The agent detects handoff signals and alerts your team, transferring the conversation so a human can take over seamlessly.
Each plan includes a monthly allowance of AI replies. Extra usage is billed per additional 1,000 replies. You always see your usage in the client dashboard.
Not at all. iRespond handles the setup, workflows and AI configuration. You focus on your business — we keep the agent running.
Turn every conversation into an AI-powered response
Launch a trained AI agent tailored to your operations — respond faster, capture more leads, and hand off to your team smarter.